HORIZON is a software solution for opticians that helps manage customer registration, record keeping, calendars, online booking and other core workflows in an optical business. The system is used, among other things, to create an overview of customers, appointments, business operations and relevant data, where accurate and up-to-date information is important for both customer service and daily administration.
With the integration between RubiqCloud and HORIZON, it becomes possible to create a more structured connection between customer data, consents and the information used in the optical business’s work with customers and follow-up. This can help ensure that relevant customer profiles, preferences and consent data become part of a more up-to-date and unified data foundation.
Benefits of the integration:
- Clearer customer overview: Customer profiles, preferences and consents from RubiqCloud can support a more up-to-date data foundation when working with HORIZON.
- More relevant customer follow-up: When customer data and consents are structured more effectively, it becomes easier to follow up with communication based on the customer’s information and choices.
- Strengthened consent management: The integration can help ensure that communication and data handling are based on documented consents and updated preferences.
- Less manual handling: By creating a better connection between RubiqCloud and HORIZON, the need for manual data handling is reduced.
The integration between RubiqCloud and HORIZON therefore gives optical businesses a stronger foundation for working with customer data, consents and follow-up, where relevant information can be used more easily in a structured and compliant way.
Would you like to know more about how RubiqCloud can be integrated with HORIZON? Contact us to discuss the possibilities.